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The family behind the business has been involved with animals for a long time. Agust spent 3 months each summer from the age of 9 till 17 on a farm in Iceland surrounded by different farm animals. Riding horses, milking cows and shearing sheep was just part of the job for the youngster. His main hobby at a young age were his birds and tropical fish. His dream was though always to have his own dog. And after having been married to Thorunn for several years, in 1998 she gave him his first dog, Elvis. Since then they have always had dogs and showed and bred both Labradors and Dobermanns.

In 2005, having lived in the UK for 5 years, Thorunn decided to fullfil her dream of becoming a professional dog groomer. Shorthly after finishing her course she opened a dog grooming parlour and pet shop in Bristol.

In 2017 the family moved to Newport, after having stayed few years in Iceland and again in Bristol, and opened Newport Pets. Soon after, their youngest son Jon, joined the business and has been the main reason for the good reputation the shop has in regards to birds. There are few things that Jon doesn’t know about birds. 

Agust has also some qualifications behind him as he’s qualified Canine Nutritionist and has a City & Guilds in Pet Shop Management and also City & Guilds Aquatic Foundation.